Data Management & Analysis
With our comprehensive processing and servicing platform, Wave Crest solutions generate data-rich perspectives on your customers, prospects, employees, partners and your overall business.
Reporting
Basic reporting out of the processing platform can be organized to reflect how your programs are set up on the platform - that is, the distribution channels, products, and payment schemes. Reports are generated on a daily and monthly basis and can be segregated for different partnerships and channels. Reports include:
- » Financial reporting - Balance and transactions
- » New account and card statistics
- » Fraud and negative balances
- » Monthly portfolio performance
- » Customer service interactions
Flat files
Daily flat files containing all program data can also be compiled and transmitted. We can customize the file layouts and delivery methods to meet your internal systems needs.
Data Analytics
Wave Crest can also provide analytics about your portfolio and business by combining data from multiple sources. As you deploy a range of programs that touch customers, prospects, employees and partners, you will be able to assemble comprehensive views that inform your marketing and business strategies. Our experienced payments team is available to assist you in interpreting the data and designing new program concepts to meet your strategic needs. With Wave Crest's data analysis solutions, you create intelligence that can bring value to your bottom line.
